PRIVACY POLICY

This privacy policy was created on 16 November 2021.

This privacy policy applies between you, the User of this Website or services, and Kana Consult Limited, the owner and provider of this Website and services.

Kana Consult Limited is committed to safeguarding the privacy of all your information, to ensure it is secure at all times and treated in the strictest of confidence. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website or through the provision of our services.

Kana Consult Limited reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations. You may contact Kana Consult Limited by email at kate.jones@kanaconsult.com.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found on this website.

Please read this privacy policy carefully.

Definitions and Interpretation

1. In this privacy policy, the following definitions are used:

Data

Collectively all information that you submit to Kana Consult Limited via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Data Protection Laws

Any applicable law relating to the processing of personal Data, including but not limited to the GDPR and any national implementing and supplementary laws, regulations and secondary legislation;

GDPR

The UK General Data Protection Regulation;

Kana Consult Limited, we or us

Kana Consult Limited, a company incorporated in England and Wales with registered number 13613332. Kana Consult Limited whose registered office is at Pendragon House, 65 London Road, St Albans, AL1 1LJ

User or you

Any third party that accesses the Website and is not either (i) employed by Kana Consult Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Kana Consult Limited and accessing the Website in connection with the provision of such services.

Website

The website that you are currently using, www.kanaconsult.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. In this privacy policy, unless the context requires a different interpretation:

a. the singular includes the plural and vice versa;

b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of

c. this privacy policy;

d. a reference to a person includes firms, companies, government entities, trusts and partnerships;

e. "including" is understood to mean "including without limitation";

f. reference to any statutory provision includes any modification or amendment of it;

g. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

3. This privacy policy applies only to the actions of Kana Consult Limited and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

4. For purposes of the applicable Data Protection Laws, Kana Consult Limited is the "Data controller". This means that Kana Consult Limited determines the purposes for which, and the manner in which, your Data is processed.

General provisions

5. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

6. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

7. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

8. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

What Data do we collect?

9. We may collect the following Data, which includes personal Data, from you in accordance with this policy:

a. name;

b. date of birth;

c. gender;

d. job title;

e. profession;

f. contact Information such as email addresses and telephone numbers;

g. IP address (automatically collected);

h. web browser type and version (automatically collected);

i. operating system (automatically collected);

We do not collect any Sensitive Data about you. Sensitive Data refers to Data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric Data. We do not collect any information about criminal convictions and offences and we do not carry out automated decision making or any type of automated profiling

How do we collect this Data

10. We collect Data in the following ways:

a. Data is given to us by you;

b. Data is received from other sources; and

c. Data is collected automatically.

Data that is given by you to us

11. Kana Consult Limited will collect your Data in a number of ways in accordance with this privacy policy, for example:

a. when you contact us through the Website, by telephone, post, e-mail or through any other means;

b. when you make payments to us, through this Website or otherwise;

c. when you elect to receive marketing communications from us;

d. when you use our services;

Data that is received from publicly available third parties’ sources

12. We will receive Data about you from the following publicly available third party sources:

a. Social Media Platforms;

b. Companies House.

Data that is collected automatically

13. To the extent that you access the Website, we will collect your Data automatically about your visit to this website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

How we use your Data?

14. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website, this is only every collected though in accordance with this privacy policy. Specifically, Data may be used by us for the following reasons:

a. internal record keeping;

b. improvement of our products / services;

c. transmission by email of marketing materials that may be of interest to you;

15. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed " What rights do you have with respect to your personal Data that we collect directly from you as an individual?" below).

16. Our lawful ground of processing your personal Data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).

17. Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you engaged in the use of our services or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.

18. You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by emailing us at kate.jones@kanaconsult.com at any time.

19. If you opt out of receiving marketing communications this opt-out does not apply to personal Data provided as a result of other transactions, such as purchases, warranty registrations etc.

20. We may use your Data to show you Kana Consult Limited adverts and other content on other websites. If you do not want us to use your Data to show you Kana Consult Limited adverts and other content on other websites, please turn off the relevant cookies (please refer to the section headed "Cookies" below).

Who may we share your Data with?

21. We may share your Data in accordance with this policy, with the following groups of people for the following reasons:

a. our employees, agents and/or professional advisors - to obtain advice and guidance from other employees or

b. professional advisers;

c. third party service providers who provide services to us which require the processing of personal Data - To obtain

d. specific advice or services from third party providers which are linked to the services we are providing you;

e. third party payment providers who process payments made over the Website - to enable third party payment

f. providers to manage invoicing and process payments ;

g. relevant authorities - to facilitate the detection of crime, as required by the regulatory of other governmental body including HMRC;

How do we keep your Data secure?

22. We will use technical and organisational measures to safeguard your Data and we store your Data on secure servers. Technical and organisational measures include measures to deal with any suspected Data breach. If you suspect anymisuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: kate.jones@kanaconsult.com.

23. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

24. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

25. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

What rights do you have with respect to your personal Data?

26. Under Data protection laws you have rights in relation to your personal Data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of Data and (where the lawful ground of processing is consent) to withdraw consent.

You can see more about these rights at:

https://ico.org.uk/for-organisations/guide-to-the-general-Data-protection-regulation-gdpr/individual-rights/

If you have a compliant about how your Data is being held?

27. If you have a complaint to how your Data is processed or held, please write to kate.jones@kanaconsult.com In addition, you have the right to complain directly to the Information Commissioners Office (ICO) anytime, their details can be found on their website: www.ico.org.uk

Links to other websites

28. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

29. Kana Consult Limited may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Kana Consult Limited. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

30. We may also disclose Data to a prospective purchaser of our business or any part of it.

31. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

32. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our COOKIE POLICY.